First Columbia Bank's Comprehensive Active Directory Management Solution with ADManager Plus

Business challenges

• Task Delegation: The lack of an efficient way to assign Active Directory management tasks among team members without compromising security was a key concern.
• Active Directory Monitoring: They lacked a comprehensive system for real-time Active Directory activity monitoring.
• Detailed Reporting: They needed a robust solution to generate detailed and customizable reports about their Active Directory environment.
• User-friendly interface: A solution that could be easily managed by various team members, not just IT specialists, was a necessity.

The Problem

First Columbia Bank was in desperate need of a solution to manage their Active Directory more efficiently. Their previous approach hindered their ability to delegate tasks among team members due to security concerns. Strauch, the IT Admin, pointed out, "We don't want to give everybody full access to the active directory, but we would still like to have some people doing different parts of the job." Their existing system made it difficult to break down tasks effectively, which hindered productivity and efficiency. Additionally, there was a pressing need for a comprehensive reporting mechanism. Strauch was especially keen on finding a solution that would allow them to monitor AD activity and generate detailed reports easily. The lack of such a feature was a significant pain point, causing them to miss out on valuable insights about their AD environment.

The outcome

Implementing ADManager Plus brought about a transformative change in First Columbia Bank's IT management. Strauch found that ADManager Plus met their need for delegation perfectly, stating, "AD Manager Plus provides a good way to break down the job list." It allowed them to allocate various Active Directory tasks to different people without compromising security—enhancing their productivity in the process. ADManager Plus's robust reporting capabilities also hit the mark. Strauch was particularly impressed with the solution's ability to schedule and customize reports, which he noted was a "close second" in terms of benefits. He further commended the solution, stating, "it really accomplishes all the things that I was hoping that it would." Finally, he used the word "complete" to describe his experience with ADManager Plus, stating that the solution offered a comprehensive suite of features that met all their needs from start to finish.

About ADManager Plus

ManageEngine ADManager Plus is a web-based Windows Active Directory management and reporting solution that helps Active Directory administrators and help desk technicians accomplish their day-to-day activities. With an intuitive, easy-to-use interface, ADManager Plus handles a variety of complex tasks, like AD object backup and recovery, user account provisioning, and stale account management, and generates an exhaustive list of Active Directory reports, many of which are essential requirements for satisfying compliance audits. It also helps administrators manage and report on their Exchange Server, Microsoft 365, Google Workspace, and Active Directory environments—all from a single console. For more information about ADManager Plus, visit manageengine.com/ad-manager.